TERMS CONDITIONS

Please read the Terms & Conditions carefully

Payments & Deposits

50% payment required at the time you make your reservation, the balance will be processed at check in.  Please refer to the cancellation policy for refunds if you need to cancel within the allotted time period.

Payments may be made by Visa or Master Card.

Please do not send cash by mail. Payments may only be made by Visa or Master Card.

 Cancellations

 

Cancellations

Thirty(30) days of notice is required for cancellation. Cancellations that are made more than 30 days prior to the arrival date will receive a full refund of their deposit minus a $50 CD booking fee.

 

Cancellations that are made 30 days prior to arrival, will receive no refund unless the dates booked can be re-booked.

If the dates can be re booked, you will receive your full deposit minus a $50 booking fee

 

There will be no refund for anyone being evicted.

There will be no refund for days lost through early departure or late arrival.

No refund will be given unless date changes or cancellations are received by email to tinpoppybc@gmail.com at least 30 days prior to the scheduled arrival date.

 

Arrivals & Departures

 

Check in time for any unit is not before 3:00 pm. Early check-ins will not be permitted unless discussed and approved in advance and always at the discretion of Tin Poppy management. All our units are unique and specifically booked and often require a turn over prior to your arrival. You can check with us by emailing to ******* prior to your arrival time to see if your unit is ready.

Check out time for all rental units/rooms is at 10:00 am. This is strictly enforced unless a late checkout is arranged and approved by Tin Poppy management.

A full day’s rate will be applied to unauthorized late check outs. Please be courteous to arriving guests and vacate your unit or room on time. Most of our units are unique to the booking guest and cannot be switched on arrival. Therefore, we have to be strict on check out times to prepare the unit for the arriving guest.

 

No-Shows

 

When you are deemed a No-Show, your reservation will be cancelled with no refund and your rental unit/room will be made available to other guests.

Rental Security

 

A Rental Security Deposit is required at time of check in to protect Tin Poppy Retreats’ property and the enjoyment of other guests.

 

Tin Poppy Retreat is a family resort, and while enjoyment is encouraged, discretion and moderation are required by all patrons to ensure that everyone has a fun, safe and enjoyable vacation.

 

The Rental Security is held in preauthorization pattern on your credit card during your holiday. It should never appear on your statement unless detailed in the following circumstances.

 

A preauthorized $200 damage & noise disturbance deposit will be processed at check in. You are responsible to ensure that your rental unit/room is left in the same shape as when you arrived. Any damaged or lost items (, pillows, towels, dishes & cutlery) and/or noise disturbance complaints from neighbouring guests will be assessed and charged accordingly.

 

Extra charges will be added for any rental unit needing excessive cleaning. Once the rental unit/room has been inspected and found to be in the same condition as arrival, the credit card information will be released.

Occupancy

 

Our cabins are based on double occupancy, There is an additional $25 per adult and $15 per child (Under 12 years of age) per night after 2 guests, children under two are free. No additional guests except those listed on your reservation can occupy the cabin.

 

 Children & Youth

 

Tin Poppy Retreat welcomes children of all ages. Children under the age of 12 must be accompanied by an adult at all times. Parents are responsible for the care and actions of their children at all times.  Any damages caused by children will be the sole responsibility of the adult that booked the room.

 

 

We will not take bookings from individuals under 18 years of age.
Notice to All Guests. Any damage to Tin Poppy Retreats property or compensation made to other guests will be assessed and charged accordingly to your account. An extra charge will be added to your credit card for any rental unit or room needing excessive cleaning. Tin poppy Retreat reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued.

Pets

 

Tin Poppy Retreat is very pet friendly.  We are pleased to welcome you to the perfect destination for you and your pet’s vacation.

A non-refundable $25  pet fee per pet per stay is required.

 

Tin Poppy Retreat reserves the right to decline pet stays for rooms that are not pre-arranged. Any pet found on the premises that has not been registered with Tin Poppy Retreat will result in a $250 fee. 

Parties & Gatherings
 
We do not allow unauthorized parties or gatherings at the retreat. Please let owners know if you'd like to have non registered day guests' visit.

Smoking

 

Smoking is strictly forbidden inside all rental units/rooms. If smoking is evident in any of the rental units/rooms an automatic $250.00 smoking related cleaning fee will be applied to your account and if it persists after the first offence, immediate eviction can be enforced.

 

 

  • Garbage must be bagged and deposited in proper facilities. 

  • No excessive noise between the hours of 11:00 pm and 8:00 am. After 11:00 pm please keep voices down and turn off amplified music that can be heard outside of your cabin

  • Guest alcohol is permitted at and around your cabin providing guests are of age and drink responsibly. Non-compliance may result in your eviction from the Retreat. 

  • Disorderly behaviour will not be tolerated at any time.

  • Firecrackers & Fireworks are strictly forbidden.

  • No BB guns or any other simulated fire arms allowed anywhere on the Resort.

  • Notice to all guests

  • Any damage to Tin Poppy Retreats property or compensation that is required to other guests due to noise disturbance or damage will be assessed and charged accordingly to your account.

  • An extra charge will also be added for any cabin needing excessive cleaning. Once the cabin has been inspected and found to be in the same condition as arrival, cash deposits will be returned or credit card information will be released.

 

 

Tin Poppy Retreat  reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued.

Notice to all Guests

Any damage to Tin Poppy Retreats property or compensation that is required to other guests due to noise disturbance or damage will be assessed and charged accordingly to your account.

 

An extra charge will also be added for any cabin needing excessive cleaning. Once the cabin has been inspected and found to be in the same condition as arrival, cash deposits will be returned or credit card information will be released.

 

Tin Poppy Retreat  reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued.

Assumption of Risks

This property is privately owned. While visiting the Retreat you are responsible for abiding by all Retreat rules and regulations. Non compliance may result in your eviction from the Retreat.

Should this happen no refunds will be issued. Under no circumstances will Tin Poppy Retreat be liable for any loss or damage to any of our guest’s personal property, including their vehicles, jewelry, personal effects or any other valuables including currency.

BE AWARE THAT ALL RECREATIONAL AREAS (HIKING TRAILS, SAUNAS, INVOLVE MANY INHERENT RISKS, INCLUDING—BUT NOT LIMITED TO—CHANGING WEATHER CONDITIONS, COLLISION WITH OBJECTS/PEOPLE OR FAILURE TO USE FACILITIES IN A SAFE AND PRUDENT MANNER—WITHIN ONES ABILITY—MAY CAUSE INJURY OR DEATH.  ALL GUESTS AND VISITORS USING “TIN POPPY RETREAT” FACILITIES DO SO AT THEIR OWN RISK.